Models

India's GCC model shifts from cost to capability as AI, talent strains bite

India's dominance in global capability centres is evolving. These hubs are now integrated, managing complex functions beyond support. Rising costs and talent shortages present challenges. Artificia

2 min lezenThe Times of India27 mei 2026

India's dominance in global capability centres is evolving. These hubs are now integrated, managing complex functions beyond support. Rising costs and talent shortages present challenges. Artificial intelligence is poised to reshape operations, demanding a…

Originele bron: The Times of India

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